# MCPDial

> AI phone agents for any company: a receptionist, sales caller, appointment setter,
> event caller, survey caller and support triage on one runtime — with a built-in
> calendar, MCP tools, compliance gates and in-region (CH/EU/US) processing.

## What it does

- Answers inbound calls on your numbers and places outbound calls (campaigns or API).
- Books, reschedules and cancels appointments in a native calendar (Google / Microsoft 365 sync).
- Uses your tools through MCP, with per-tool allow-lists, spoken confirmation and background execution.
- Every call opens with an AI disclosure; outbound calls are checked against consent, do-not-call lists and local calling hours before dialling. Opt-outs are honoured the same turn.
- Transcription, the model and the voice run in the call's region with no cross-border fail-over.

## Roles

- [Receptionist](https://mcpdial.com/roles/receptionist): Answers every call, books, routes and takes messages — 24/7.
- [Sales caller](https://mcpdial.com/roles/sales-caller): Calls warm leads within minutes, qualifies and books the meeting.
- [Appointment setter](https://mcpdial.com/roles/appointment-setter): Books, confirms and rebooks appointments — and cuts no-shows.
- [Event & marketing caller](https://mcpdial.com/roles/event-caller): Invites, confirms RSVPs and fills your events.
- [Follow-up & survey caller](https://mcpdial.com/roles/survey-caller): Checks in after a sale or visit and captures structured answers.
- [Support triage](https://mcpdial.com/roles/support-triage): Understands the problem, opens the ticket, routes the urgent ones.

## REST API (Bearer key, JSON) — https://mcpdial.com/docs/api

- GET /api/v1/agents — List agents in the workspace.
- POST /api/v1/agents — Create an agent from a role template.
- GET /api/v1/agents/{id} — Fetch one agent with its AgentSpec.
- PATCH /api/v1/agents/{id} — Update name, status (draft | live | paused) or spec. Bumps the version.
- POST /api/v1/calls — Place (or schedule) an outbound call.
- GET /api/v1/calls — List calls, newest first (filter by agent_id, status, direction).
- GET /api/v1/calls/{id} — A call with its transcript, outcome, actions, latency and cost.
- POST /api/v1/calls/web — Start a browser test call; returns a LiveKit room and participant token.
- GET /api/v1/numbers — List numbers and the agent each routes to.
- GET /api/v1/numbers/available?country=CH&type=local — Numbers you can buy now (type: local | mobile | toll_free; optional contains=digits).
- POST /api/v1/numbers — Buy a number (a specific e164 from /available, or the first match) and optionally route it. 409 needs_documents when the country requires a regulatory bundle.
- PATCH /api/v1/numbers/{id} — Route a number to another agent (or null to unassign).
- DELETE /api/v1/numbers/{id} — Release a number: it stops ringing, goes back to the carrier and stops billing.
- PATCH /api/v1/telephony — Suspend or reactivate every line in the workspace (owner/admin, dashboard session). Numbers stay yours while suspended.
- GET /api/v1/availability?calendar_id={id}&from={iso}&days=7 — Free slots on a calendar.
- GET /api/v1/bookings — Bookings, newest first (filter by calendar_id, from, to).
- POST /api/v1/campaigns — Create a campaign.
- POST /api/v1/campaigns/{id}/start — Queue the campaign’s contacts for dialling.

## MCP server — https://mcpdial.com/docs/mcp

- list_agents: The agents in the workspace, with role and status.
- create_agent: Create an agent from a role template and your company details.
- place_call: Place or schedule an outbound call with an agent — same gate as the REST API.
- get_call: Status, transcript, outcome and actions of a call.
- list_calls: Recent calls, filterable by agent and status.
- check_availability: Free slots on a calendar.
- book_appointment: Book a free slot on a calendar.

## Pricing (all-in per connected minute) — https://mcpdial.com/pricing

- Free: $0.19/min — Build an agent, test it in the browser, take your first real calls.
- Starter: $0.17/min — A receptionist or a caller for one team.
- Growth: $0.15/min — Several roles, campaigns and your own tools.
- Scale: $0.13/min — High volume, higher concurrency, priority support.
- Enterprise: custom — Dedicated region, DPA/BAA review, SSO and custom terms.

## Links

- Docs: https://mcpdial.com/docs
- Quickstart: https://mcpdial.com/docs/quickstart
- Compliance rules: https://mcpdial.com/compliance
- Security & residency: https://mcpdial.com/security
- MCP overview: https://mcpdial.com/mcp
- How it works: https://mcpdial.com/how-it-works
- Alternatives compared: https://mcpdial.com/alternatives
- FAQ: https://mcpdial.com/faq
- Sitemap: https://mcpdial.com/sitemap.xml