AI phone agent questions, answered plainly.

Inference runs in the workspace’s region: Swiss workspaces are transcribed, reasoned about and voiced by hosts in Switzerland where one exists, EU in the EU, US in the US — with no automatic cross-border fail-over. The real-time media layer that carries call audio runs in the EU (Frankfurt) for every call today; the database is in Zurich.

Yes. Every workspace has a built-in calendar with your opening hours and slot rules; connect Google or Microsoft 365 so it respects your real availability. During a call the agent holds a slot, reads it back, and confirms it — no double booking.

One all-in price per connected minute — from $0.19 on the free plan down to $0.13 at scale — including transcription, the model, the voice and standard termination. Numbers are $3/month (local) or $6 (mobile, toll-free); unanswered calls are free.

You can buy a local number from the dashboard in supported countries, or keep your own number and forward calls to the agent. Some countries require an address or company document before a number activates.

Built-ins for calendar, messages, SMS/email confirmations, notes and transfers — plus any MCP server you register: your CRM, ticketing, order system or internal APIs. You choose per agent which tools it may use and which need a spoken confirmation.

Set a primary language per agent and the languages it may switch to on request. The voice and the model follow the caller’s language.

Fast models answer the conversation while slower work — calendar lookups, CRM writes, MCP tools — runs in the background with natural filler, and a semantic turn detector decides when the caller has finished. Our design target is about 800 ms voice-to-voice; streaming transcription and voice are on the roadmap to get there. Every call records its own per-turn latency in your dashboard, so you see the real number.